[Cause]
There is an internal abnormality in the collaborative robot function.
[Countermeasures]
1. When the robot is subjected to external force, eliminate the cause of the external force and then press the alarm release button.
2. If the alarm still cannot be cleared after removing the external force, before performing other operations (power-off or jogging), execute the abnormal-state recording function (‘Abnormal State Record’ in the auxiliary menu), obtain an image backup, and contact the FANUC service center. If the abnormal-state recording function cannot be used, record the conditions and operating steps before the alarm was issued, obtain an image backup, and contact the service center.