Axis XX software code settings are incompatible with the power module or servo software. (for E0x series controllers)

Error handling: Motor power OFF.
Error reset: Not possible.

Content: Model settings do not match between the hardware and software.

Main causes:

1. The servo amplifier unit model in use does not match the model setting in the software.

2. Incorrect external axis servo parameter file.

3. A problem with the power block board.

4. A problem with the servo board.

Countermeasures:

1. In auxiliary functions “804 Software Version” and “2002 External Axis Settings”, check the software model, motor settings, and servo amplifier unit model.

2. Check the motor settings and external axis servo parameter file in auxiliary function "2002 External axis settings".

3. If the settings in 1 and 2 are correct but this error still cannot be cleared, replace the servo amplifier unit.