Description
An error occurred while preparing to create the backup.
Unable to create directory/file.
Consequences
Backup request aborted.
No backup was created.
Possible causes
The name of a file or directory in the controller may contain invalid characters.
The drive may be full.
If it's a network drive, it may be disconnected.
Recommended actions
- Verify that no files or directories have unsupported characters in their names.
- Verify that the backup drive is not write-protected.
- If it's a network drive, make sure the controller hasn't lost contact.