Cause:
The root node <MultilayerRoot …> of Multilayer.xml under the controller ArcInfo directory is damaged or missing.
Troubleshooting:
Go to ftp://192.168.39.220/ ArcInfo / and check whether the header node of Multilayer.xml is normal.
Solution:
Contact after-sales support and copy the corresponding multi-layer multi-pass configuration to the controller.
Case sharing:
None.